Everything You Need to Know About Ergonomicon.
General Questions
What is Ergonomicon?
Ergonomicon is a premium online retailer specializing in high-end ergonomic furniture and accessories for home offices. We help professionals create optimized, comfortable, and healthy workspaces with top-tier ergonomic solutions.
Why should I invest in ergonomic furniture?
Proper ergonomic furniture enhances comfort, boosts productivity, and prevents long-term health issues such as back pain, neck strain, and poor posture. Our products are designed to support your body, helping you work efficiently without compromising your well-being.
Who are your products for?
Our products are ideal for anyone who works from home and wants a high-quality, ergonomic workspace. Whether you’re a freelancer, remote worker, entrepreneur, or executive, investing in the right furniture can significantly improve your health and efficiency.
Orders & Shipping
Do you ship internationally?
Yes! We primarily serve customers in Europe, but we also offer international shipping on select products. Shipping rates and delivery times vary depending on your location.
How long does shipping take?
Shipping times vary based on the product and your location. Most of our products ship within 5–14 business days, but high-end or custom items may take longer. You can find estimated delivery times on each product page.
How can I track my order?
Once your order is processed, you will receive a tracking number via email. You can use this to monitor your shipment’s progress.
What if my order arrives damaged?
If your order arrives damaged, please contact us immediately with photos of the damage. We will work quickly to replace or refund the item in accordance with our return policy.
Returns & Warranty
What is your return policy?
We offer a 30-day return policy on most products. Items must be unused and in their original packaging. Some custom or made-to-order products may be non-returnable—please check the product details before purchasing.
Do your products come with a warranty?
Yes! Most of our high-end ergonomic furniture comes with a manufacturer’s warranty ranging from 1 to 10 years, depending on the product. Warranty details are listed on each product page.
How do I start a return?
To initiate a return, please contact our support team at [your support email] with your order number and reason for return. We will provide return instructions and assist you through the process.
Products & Customization
Do you offer custom ergonomic solutions?
Yes! Some of our high-end products allow customization, such as adjustable armrests, material options, and color choices. Contact us for details on custom orders.
How do I know which ergonomic chair/desk is right for me?
Choosing the right product depends on your body type, workspace, and work habits. Check our [Buying Guide] or contact our support team for personalized recommendations.
Do you sell accessories like monitor arms and footrests?
Yes! In addition to ergonomic chairs and desks, we offer a range of accessories to complete your home office setup, including monitor arms, footrests, laptop stands, and more.
Payment & Financing
What payment methods do you accept?
We accept Visa, MasterCard, PayPal, Klarna, and bank transfers. For larger orders, we may offer installment plans—please check our checkout page for options.
Do you offer financing options?
Yes! We partner with Klarna and other providers to offer installment payment plans, allowing you to spread out the cost of your purchase.
Are there any hidden fees?
No, we believe in transparent pricing. The total cost of your order, including taxes and shipping, will be displayed before you confirm your purchase.
Customer Support
How can I contact customer service?
You can reach us via email at [your support email], or through our live chat during business hours. We aim to respond within 24 hours on business days.
What are your customer service hours?
Our support team is available Monday–Friday, 9:00 AM – 6:00 PM (CET).