Privacy Policy

Effective Date: [Insert Date]

1. Introduction

Welcome to Ergonomicon (“we,” “our,” “us”). Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website ergonomicon.eu and purchase our products.

By using our website, you agree to the collection and use of information in accordance with this Privacy Policy.

2. Information We Collect

We collect the following types of information:

Personal Information

  • Name

  • Email address

  • Phone number

  • Billing/shipping address

  • Payment details

Technical Information

  • IP address

  • Browser type

  • Operating system

Usage Data

  • Pages visited

  • Time spent on our site

3. How We Use Your Information

We use your information for the following purposes:

  • To process and fulfill your orders

  • To communicate with you about your purchases and inquiries

  • To improve our website and customer experience

  • To send you promotional emails (only if you have given consent)

  • To comply with legal obligations

4. Payment Processing and Refunds

  • We process payments through WooCommerce Payments, ensuring secure transactions.

  • Refunds are provided in accordance with EU consumer protection laws.

5. How We Share Your Information

We do not sell or rent your personal data. However, we may share your information with:

Service Providers

  • Payment processing

  • Order fulfillment

  • Website analytics

Legal Authorities

  • Compliance with legal obligations

  • Protection of our rights

6. Cookies and Tracking Technologies

Our website uses cookies to enhance user experience. You can manage cookie preferences in your browser settings.

Benefits of Cookies

  • Recognize returning visitors

  • Analyze website performance

  • Provide a more personalized experience

7. Data Retention

We retain your data for as long as necessary to provide our services and comply with legal obligations. If you request deletion, we will remove your personal data unless retention is required for legal reasons.

8. Your Rights (GDPR Compliance)

Under the General Data Protection Regulation (GDPR), you have the following rights:

  • Access & Correction: Request access to and correction of your personal data.

  • Deletion: Request that we delete your personal data.

  • Data Portability: Request a copy of your data in a structured format.

  • Withdraw Consent: Withdraw marketing consent at any time.

  • Lodge a Complaint: File a complaint with your local data protection authority.

To exercise your rights, contact us at [Insert Contact Email].

9. Security Measures

We take appropriate security measures to protect your personal data. However, no online transmission is 100% secure. We encourage you to use strong passwords and keep your login details confidential.

10. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy policies. Please review their policies before providing any personal data.

11. Transfers of Data Outside the EEA

In some cases, your data may be transferred outside the European Economic Area (EEA). We ensure all necessary safeguards are in place to protect your data, such as Standard Contractual Clauses (SCCs) or equivalent mechanisms.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date. We encourage you to review it periodically.

13. Contact Information

If you have any questions about this Privacy Policy or how we handle your data, please contact us at:

Ergonomicon

Thank you for trusting Ergonomicon with your personal information!

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